Web cookies were first introduced to help create shopping carts on eCommerce websites, into which customers can place items to purchase and then continue browsing the website, adding or removing items from the shopping cart, without losing the previously stored information. The use of cookies has since expanded and today embedding them in a web [...]

Merchants need to take into account the risks that are associated with the acceptance of card payments online and develop a strategy to address them, before launching an eCommerce business. When developing such a strategy, your goal should be to ensure that payments are accepted in a way that is fast, secure, reliable and that [...]

There are a number of characteristics that can point to a fraud in an eCommerce transaction. Listed below are 12 such signs, the presence of which should alert merchants operating in a card-not-present environment of the possibility that a fraudulent transaction may be under way. If only one of these signs is present, this may [...]

Merchants operating in high-risk card-not-present industries, such as the eCommerce, mail order and telephone order (MO/TO), need to set up internal procedures for sorting out transactions with high potential for being fraudulent. Once merchants identify that certain transactions are suspicious, they need to have established cost-effective thresholds for determining which transactions to review. Reviewing all [...]

Fraud-scoring procedures are used to identify the highest-risk transactions that require additional verification. The result is presented as a score that provides the probability that a transaction may be fraudulent. ECommerce merchants should develop internal transaction fraud-scoring procedures or utilize third-party services to do that for them. The following best practices should be followed for [...]