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If all other facets
of our business are equal to our competitors (price, coverage, etc
),
then service is our ace in the hole. We at e-warranty solutions are committed to providing consumers with superior quality
in service. Therefore, random comments and praises given to us regarding
our customer service and/or the quality of our extended service plans
are invaluable to us as we constantly look for ways to maintain superior
service and quality as well as further enhance those values.
A wholehearted thank you to those customers who have taken
the time to provide us with their feedback, thoughts, and helpful
suggestions.
Until a friend mentioned it, I never thought of purchasing an extended
service plan for my vehicle. Once I started research, I just got more
confused and overwhelmed I almost gave up entirely! Then, I
was clued into EWS by another friend. The Plan Specialist I talked
to made everything so easy to understand and direct no double
talk or sales pitches. After I purchased my plan from EWS, I felt
so relieved and protected. Thanks EWS! I hope I dont have to
use my plan any time soon but I know if I do, youll be there
for me!
Madisyn B.; North Tonawanda, NY
You have great service and I am very pleased with my extended service
plan. The best part is that I feel I got a good deal, but I know I
have the coverage I need. Good job, EWS!
Gayle R.; Kansas City, MO
I just graduated from college last spring and am not able to afford
a new car yet. My car is alright for now, but it is older 1994
Chevy Cavalier. On a new grad salary, its tough
to make ends meet sometimes. Unwanted repair costs for my car could
be a real financial nightmare! My uncle told me about EWS and your
extended service plans. He told me how much they cover and how really
affordable they are. I checked out your website, talked to a Plan
Specialist, and purchased a plan all in one day. I was worried about
the inspection, but EWS made that detail easy too. And, because of
my tight budget, the interest-free financing was an awesome option!
So, even when I get my new Beamer someday (wink, wink), Ill
still want an extended service plan through EWS!
Jessica L.; Savannah, GA
Wow! I just got off the phone with one of your Plan Specialists. What
a breath of fresh air smart, informative, and she didnt
take up a lot of my time with a bunch of sales nonsense. I got the
answers I needed to make a wise choice regarding my extended service
plan. Thanks for the pleasant change of pace, EWS.
Jerry G.; Boston, MA
When my girlfriend told me that she purchased an extended service
plan for her brand new Jeep Liberty, I thought she had lost her mind.
After some initial screaming and yelling, she showed me a copy of
your extended service plan. Being an attorney, I reviewed it with
the utmost scrutiny. I have to tell you, I was impressed and humbled
And, I just purchased a EWS extended service plan for my own 2001
Audi A6.
Kenneth C.; Orchard Park, NY
I recently sold my 1995 Toyota Camry for which I had purchased an
extended warranty back in the spring. I already had my new car
picked out and was nervous about selling this used one in a timely
manner. So, I decided to advertise the warranty along with vehicle.
And, guess what? I had 20 calls in 3 days. The cool thing is that
just about everyone who called said they were mostly interested because
of the extra security of the warranty. Thanks to your flexible plan,
I was easily able to transfer the warranty over to the new owner.
And, because I had such a nice experience with your company overall,
I am seriously looking at buying an extended warranty for my new car.
Denise J.; Ely, MN
I just had to use my EWS extended service plan for the first time.
I was very impressed at how smoothly it all went and how hassle-free
it was for me. Thanks, EWS for doing such a great job.
Mark B.; Knoxville, TN
As a single mother on a limited budget, I cant deal with surprise
repair costs for my cars. I have two cars, one that I drive and one
for my 17 year old son. Daniels car is a little older and has
quite a few miles. However, the extended service plan I purchased
for his vehicle was very reasonably priced and will provide me with
much peace of mind. I wasnt even planning to purchase a plan
for my car (its newer, less miles & still under factory
warranty). However, when I saw everything that your plans cover and
what a cost savings they can be in the long-run, I decided right away
to take care of both cars instead of procrastinating.
Weve already used the plan on Daniels car twice and have
been amazed each time at how well-accepted it was and the amount of
money it saved us. Even the local garage where we have repairs done
was surprised at the extent of the plan.
Thanks EWS for making this Moms life a little easier!
Kim T.; Lebanon, IN
Last week I had to take my 1996 Ford Explorer in for a problem with
the electrical system. I know from friends how costly these type of
repairs can be so I was really happy to have my extended service plan
from e-warranty solutions. The local dealership where I take my truck
for repairs was a little unsure of the plan at first but once they
called the toll free number and spoke with the claims administrator,
they were happy to accept the plan and assured me that I would be
happy with the coverage I would receive. When I went back 3 days later
to get my truck, one of the mechanics asked me for your website address
so he could check out your plans for himself!
Ubaldo C.; Flagstaff, AZ
Thank you EWS! I just saved so much money because of my extended service
plan! My 1998 Pontiac Firebird had been making some really, really
weird noises and running kind of rough. I was panicking about what
might be wrong and how much it was going to cost me. Then, I remembered
my extended service plan. I was still scared, but I went to a repair
garage here in town and had them take a look. The mechanic spoke to
someone at your toll free number and then told me that the repair
would be covered. Obviously, I would have had to fix my car no matter
what, but my plan just made the cost and aggravation more bearable!
Kari S.; Brookefield, WI
I just want to tell you really quickly what a great Plan Specialist
I just spoke to with your company. Her name was Joann and she was
very friendly and really helpful. I will be making a decision soon
about which warranty to purchase, but I am leaning towards EWS just
because the service and knowledge level seems so good!
Mary Beth H.; Asheboro, NC
I want to thank you personally because thanks to my EWS extended service
plan, a recent family vacation was a much less stressful event. My
wife and I were traveling to Sea World from Davenport when our mini-van
broke down right in the middle of I-80. I immediately called the roadside
assistance number and a tow truck was there within an hour. Then,
my family and I were treated very well by the garage as they repaired
our van. Luckily, there was a McDonalds nearby for the kids to play!
Anyway, the whole fiasco only took up about five hours
of our vacation and we were back on the road to go see the dolphins!
I am a life-long customer now and will also tell all my friends &
family about EWS.
Manesh P.; Davenport, IA
I just purchased my third extended service plan from EWS. I love the
simple and direct way your people do business and, most importantly
get the job done. I have had to actually use my first plan only once,
but the simplicity and ease of that experience made me come back for
more to cover my other family vehicles. I wish all businesses that
I deal with were as efficient as EWS!
David T.; Decatur, IL
I just got back from the dealership where I am having my car repaired
a major AC component went out last week. I cannot believe how
easy it was to utilize my e-warranty solutions extended service plan.
The guy at the dealership was even impressed at the coverage amount.
I guess he had previous experiences with your company because he told
me that you have always been professional and easy to deal with in
the past. I was actually proud to be a EWS plan owner! Thanks!
Theresa S.; Chicago, IL
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